7 Tips for Selecting the Best Basement Waterproofing Contractor

Ah, the joy of basement waterproofing! Said no homeowner ever. If you’ve ever dealt with a leaky basement or crawl space, you know the struggle is real. But fear not! Choosing the right basement or crawl space waterproofing contractor can make all the difference between a dry, cozy basement and feeling like you’re swimming in your own home.

Here are a few tips to help you navigate the murky waters of basement waterproofing contractors:

  1. Don’t Trust the Guy Who Shows Up Uninvited

Let’s start with the basics: if a dude in a van suddenly appears in your driveway claiming he’s “just in the neighborhood and noticed your basement could use some work,” slam the door (politely, of course). Reputable contractors don’t go door-to-door like sketchy salespeople selling magazine subscriptions.

  1. Look for Experience, Not Just Enthusiasm

Sure, enthusiasm is great, but when it comes to waterproofing, experience is what counts. You want a contractor who’s been around the block (or rather, around the foundation) a few times and knows their sump pumps from their French drains. In the first 3 months of this year Better Basements and Waterproofing served 115 addresses!

  1. Get Multiple Quotes (and Eye Rolls)

Don’t settle for the first contractor who gives you a quote. Get at least three quotes and compare them like you’re judging a reality TV cooking show. Ask questions. Lots of them. See how many eye rolls you can provoke when you ask about their warranty or how they handle unexpected surprises. Unfortunately a lot of those quotes are going to be from those dorks selling proprietary scams. But we have TONS of reputable competitors too!

  1. Check Their Credentials (Yes, They Should Have Some)

Make sure your chosen contractor is licensed, insured, and bonded. This isn’t just for show—it’s your safety net if things go awry (which they sometimes do, because basements have a mind of their own).

  1. Read Reviews (the Good and the Bad)

Hop online and do some detective work. Read reviews on Google, Yelp, or even that ancient forum from 2005 that still somehow exists. Pay attention to patterns—like if every review mentions their punctuality or lack thereof.

  1. Demand Details 

A good contractor should be able to explain their waterproofing process in plain English (or your language of choice). Some things you can ask about are if they use the french drain system or  crawl space encapsulation. If they start mumbling about “proprietary techniques” without giving you any specifics, it might be time to show them the door.

  1. Trust Your Gut (It’s Probably Right)

If something feels off, it probably is. Your basement deserves the best, so don’t settle for less. Go with the contractor who gives you warm fuzzies (metaphorically speaking—they’re not responsible for heating your basement).

Choosing a basement waterproofing contractor doesn’t have to be as daunting as navigating a labyrinth. Armed with these tips and a healthy dose of skepticism, you’ll be well on your way to a basement that’s drier than the Sahara. Contact us to schedule a free estimate or simply to have a conversation with someone who knows the ins and outs of basement waterproofing. We’re eager to assist you.

You can catch up with me on social media where I share thoughts, projects, and updates. Feel free to follow along!

Dylan Milroy – Co-Owner

REVIEWS

What People Say

Google
Denise A profile picture
Denise A
Google star 1Google star 2Google star 3Google star 4Google star 5
From start to finish, Better Basements and Waterproofing was great to work with. I found everyone to be customer focused. They were amazing in answering all my many questions.
Google
Russell Mantifel profile picture
Russell Mantifel
Google star 1Google star 2Google star 3Google star 4Google star 5
Timely. Communicative. Flexible. Quality.
Google
Brian Eubanks profile picture
Brian Eubanks
Google star 1Google star 2Google star 3Google star 4Google star 5
Great service and friendly staff. People were on time and really helped when I had questions. Job was quick and was cleaned when it was finished. Thank you.
Google
Seth Miller profile picture
Seth Miller
Google star 1Google star 2Google star 3Google star 4Google star 5
These folks are awesome to work with. Hyper punctual, knowledgeable, and flexible. Not pushy at all and seem to simply want your water problems to go away. I don’t feel their techs would offer or recommend doing anything they wouldn’t do to their own homes.
Google
Kathleen Jones profile picture
Kathleen Jones
Google star 1Google star 2Google star 3Google star 4Google star 5
Courteous and friendly and did everything they needed to do in our crawlspace. Also kept dirt and dust down to a minimum and tried to keep the costs down. Would highly recommend!
Google
Tim Barbknecht profile picture
Tim Barbknecht
Google star 1Google star 2Google star 3Google star 4Google star 5
Knowledgeable, friendly, no “up sales” just honest assessments. I will hire these guys when I’m ready.
Google
Nicholas Mitchell profile picture
Nicholas Mitchell
Google star 1Google star 2Google star 3Google star 4Google star 5
Highly professional company. Highly recommended
Google
Tyler Buschman profile picture
Tyler Buschman
Google star 1Google star 2Google star 3Google star 4Google star 5
These guys are pros. They replaced old vapor barrier and insulation in the crawl space and installed a sump pump and fan for our house. Everything was done in a timely matter and looked great. I can now sleep with peace of mind. Would definitely recommend to anyone needing work done beneath their home.
Google
Ryan James profile picture
Ryan James
Google star 1Google star 2Google star 3Google star 4Google star 5
Team was super responsive and great ! We had crawl space encapsulation and also some foam spray done, with sump pump and dehumidifier. I thought they did an awesome job and really helpful throughout the process. Highly recommend !